Accounting Practice Client Happiness Manager / Juggler [Bookkeeping + Payroll experience required] – Upwork


The job involves being the face of the company and triaging competing client requests to the appropriate person / area. Whilst this is the primary function of the role, client servicing by way of bookkeeping and payroll form part of the other duties.

Given the triage nature of the role, you will be required to have the following skillsets:
1. Be system versatile
2. Experience with Xero blue + Xero green + multitude of ticketing system software
3. Bookkeeping + payroll background
4. Attention to detail
5. Being able to manage and triage competing requests / being able to prioritise requests
6. Bring proactive, system driven, and suggestions for improvement
7. You are not just a data processor, you are somebody who sees a pattern in transactions and can identify missing invoices in transactions

An eye for detail and pride in getting things right is essential particularly when juggling multiple client requests all of which need to be dealt with in a professional, courteous, and timely fashion.

The right candidate will be available at minimum four hour band Mon-Friday 8am to 5pm AEST (Australian Eastern Standard time) agreed with the candidate.

You will be working with FMCG, Hospitality chains, Health sector amongst other industries.

Mandatory Skills and Capabilities:

(1) XERO and payroll
(2) Accounts Payable: Maintaining and Checking Account Payable information is correct e.g. Bank Account details, GST percentages, Default payment accounts etc.
(3) Reconciling the bank and credit card accounts on a weekly basis
(4) GST coding certain transactions
(5) End of week journals to reconcile Sales, Stock, Cash with bank accounts.

Skills and Capabilities held in high regard:

(1) Ability to ensure that incoming enquiries from clients have ‘A’ class / ‘WOW’ experience
(2) Ability to process complex payroll transactions such as redundancies, terminations and Annual leave calculations/payouts

Hourly Range: $18.00-$20.00

Posted On: February 12, 2024 00:32 UTC
Category: Bookkeeping
Skills:Accounts Payable Management, Xero, Bookkeeping, Accounts Receivable Management, Bank Reconciliation, Data Entry, Accounting Basics, Microsoft Excel, Office Management

Skills: Accounts Payable Management, Xero, Bookkeeping, Accounts Receivable Management, Bank Reconciliation, Data Entry, Accounting Basics, Microsoft Excel, Office Management
Country: Australia

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