Chat and email support agent – English – Upwork

About us:
We're an e-commerce company with a heavy presence in the LA and Miami markets.  We sell day access to hotel pool areas.

Project overview:
We're looking for an experienced customer support agent to provide professional and friendly service through our email and live-chat channels. This person should have a passion for helping others and be able to stay calm under pressure.

This project requires:
  – Customer support experience in a fast-paced environment
  – Fluent writing skills in English and Spanish
Bonus points for:
* Previous experience with Zendesk or similar customer support software.
* Experience working on a remote team.
* Candidates located in North or South America.

In your proposal, please share a brief summary of your experience.

Posted On: February 12, 2019 02:05 UTC
Category: Customer Service > Customer Service

Skills: Chat Support, Customer Service, Customer Support, Email Handling, Zendesk
Country: United States
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