English CSR with Tech Support (living in the EU countries) – From Home – Upwork

We are looking for a number of English Speaking agents Living in the EU countries to do Customer Service for English  Customers. Please send your "Skype id" together with your resume. This is a work from home job.

Contractor requirements: We are looking for a contractor who:

1. Is available for 8 hours per day, 8am to 5 pm or 3pm to 12am UK hours, from Monday to Sunday with 2 days off.

2. Has worked in Customer Service and have knowledge of technical support

3. Has a solid command of the English language.

5. Internet connection of 3 Mb or more. It can not be wireless nor through a data card. You should also test that you do not have a latency of over 100ms.

6. Windows environment: We work with a windows based web program. We do require for you to have a computer that runs on windows or has a windows environment already installed. Your operating system must be original.

7. Headset: This headset can be simple but it must connect to your computer via USB. This is to ensure proper phone behavior and call quality.

How to apply:Please respond with a cover letter that includes the following:

1. The language level that you have

2. Your Customer Service Experience

3. Your schedule availability.

About the company: We are a customer service call center with headquarters in California, US and San Jose, Costa Rica. We have been operating independently since 2007 and have successfully contracted remotely for over 8 years now.

Budget: $720

Posted On: June 01, 2018 18:14 UTC
Category: Customer Service > Customer Service

Skills: Customer Service, Customer Support, Telephone Handling
Country: United States
click to applyPosted on Upwork.com