Keyrenter Boise Property Management is an industry-leading property management company based in the Treasure Valley of Idaho, specializing in residential rental properties across Ada and Canyon counties. We pride ourselves on our Core Values which emphasize relationships, teamwork, integrity, continuous improvement, and doing the right thing above all. Our team is driven by a passion for delivering outstanding customer service, mitigating risks for our clients, and embracing change for the betterment of our community and services.
Position Summary:
We are seeking a Remote Maintenance Coordinator to join our dynamic maintenance team. This role is crucial for ensuring the efficient operation and management of maintenance requests, contractor coordination, and tenant communication. The ideal candidate will be an organized, proactive individual who thrives in a fast-paced environment and is committed to our core values of professionalism, transparency, and excellent service.
Key Responsibilities:
– Manage and coordinate all maintenance requests from tenants, ensuring timely and effective resolution.
– Coordinate with contractors and service providers, scheduling repairs and maintenance while negotiating the best rates.
– Maintain accurate records of all maintenance activities, invoices, and communications in our property management software.
– Serve as the primary point of contact for tenants and property owners regarding maintenance issues, fostering positive relationships.
– Contribute to the team by identifying opportunities for process improvement and cost savings in maintenance operations.
– Ensure compliance with all local, state, and federal regulations regarding property maintenance and safety standards.
Requirements:
– Proven experience as a Maintenance Coordinator, Virtual Assistant, or similar role, in the property management sector.
– Excellent organizational and multitasking skills, with the ability to prioritize tasks efficiently.
– Strong communication skills, both written and verbal, with a focus on providing great customer service.
– Proficiency in Appfolio property management software and Google Workspace suite.
– Ability to work independently with minimal supervision and as part of a team.
– A commitment to our Core Values and a can-do attitude towards challenges and opportunities.
What We Offer:
– Remote work opportunity, allowing you to work from anywhere.
– A supportive, team-oriented work environment that values personal responsibility and professional growth.
– Competitive compensation based on experience.
– Opportunities for professional development and advancement within the company.
Our Core Values:
1. Relationships First
– Relationships are the foundation of our success
– We provide Great Customer Service
– We are Transparent and Direct
2. Together as a Team
– Everyone is a Team Player
– We are Reliable, Professional, Focused
3. The Real Deal
– We mitigate our customer’s risk
– We Know Our Numbers
– We have a Can-Do Attitude
4. Never Settle
– Always learning and Improving
– We embrace Change and recognize its Opportunities
– We NEVER Give Up
5. Do the Right Thing, Period
– Run it like you own it
– Welcome Feedback
– Blame no one, take Personal Responsibility
Hourly Range: $9.00-$12.00
Posted On: March 18, 2024 18:00 UTC
Category: General Virtual Assistance
Skills:ChatGPT, Trello, Google Workspace, Virtual Assistance, Administrative Support, Communications, Customer Service, Email Communication, AppFolio, Maintenance Management
Skills: ChatGPT, Trello, Google Workspace, Virtual Assistance, Administrative Support, Communications, Customer Service, Email Communication, AppFolio, Maintenance Management
Country: United States
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