Exurb Fitness is a premier fitness center dedicated to providing top-notch services to our members. We are committed to fostering a welcoming and supportive community that promotes health and wellness. We are currently seeking a highly organized and proactive Virtual Assistant to join our team and assist with various daily tasks and projects.
Responsibilities:
CRM Management:
Regularly clean and update the Customer Relationship Management (CRM) system.
Ensure all member information is accurate and up-to-date.
Accounts Management:
Send collection notices to overdue accounts.
Close accounts as required.
Assist in managing membership cancellations and transitions.
Email Management:
Respond to emails in a timely and professional manner.
Handle inquiries from current and potential members.
Reporting:
Report daily sales numbers and cancellations.
Assist with gathering and compiling Key Performance Indicator (KPI) information.
Provide daily, weekly, and monthly reports as needed.
Social Media:
Respond to comments on social media platforms.
Engage with the community to foster positive interactions (limited tasks).
Qualifications:
Proven experience as a Virtual Assistant or relevant role.
Familiarity with CRM systems and practices.
Excellent email communication skills.
Strong organizational and time-management skills.
Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint) and Google Workspace (Gmail, Drive, Docs, Sheets).
Ability to work independently and manage multiple tasks.
Basic understanding of social media platforms (Facebook, Instagram, TikTok).
Preferred Skills:
Experience in the fitness industry or a similar environment.
Knowledge of Homebase app for staff scheduling and time management.
Familiarity with basic accounting and collections processes.
Work Hours and Compensation:
Flexible working hours, with availability to respond to emails and tasks throughout the day.
Competitive hourly rate/salary based on experience.
How to Apply:
Interested candidates should send their resume and a brief cover letter outlining their relevant experience to [email address].
Exurb Fitness is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Join us at Exurb Fitness and help us make a positive impact on our members’ lives!
This job description outlines the key responsibilities and qualifications for the Virtual Assistant role at Exurb Fitness. Feel free to modify any details to better fit your specific needs and organizational culture.
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Job Description: Virtual Assistant for Exurb Fitness
Position: Virtual Assistant
Location: Remote
Type: Part-Time/Full-Time
Platform: Upwork
About Exurb Fitness:
Exurb Fitness is a leading fitness center dedicated to providing exceptional services to our members. Our goal is to create a supportive and motivating environment that promotes health and wellness. We are seeking a highly organized and proactive Virtual Assistant to assist with various daily tasks and projects.
Responsibilities:
CRM Management:
Regularly clean and update the Customer Relationship Management (CRM) system.
Ensure all member information is accurate and current.
Accounts Management:
Send collection notices to overdue accounts.
Close accounts as needed.
Assist in managing membership cancellations and transitions.
Email Management:
Respond to emails promptly and professionally.
Handle inquiries from current and potential members.
Reporting:
Report daily sales numbers and cancellations.
Assist with gathering and compiling Key Performance Indicator (KPI) information.
Provide daily, weekly, and monthly reports as required.
Social Media:
Respond to comments on social media platforms.
Engage with the community to foster positive interactions (limited tasks).
Qualifications:
Proven experience as a Virtual Assistant or in a similar role.
Familiarity with CRM systems and practices.
Excellent email communication skills.
Strong organizational and time-management skills.
Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint) and Google Workspace (Gmail, Drive, Docs, Sheets).
Ability to work independently and manage multiple tasks.
Basic understanding of social media platforms (Facebook, Instagram, TikTok).
Preferred Skills:
Experience in the fitness industry or a similar environment.
Knowledge of Homebase app for staff scheduling and time management.
Familiarity with basic accounting and collections processes.
Hourly Range: $3.00-$5.00
Posted On: August 09, 2024 11:38 UTC
Category: General Virtual Assistance
Skills:Email Communication, Google Workspace, Scheduling, Virtual Assistance, Data Entry, Communications, Administrative Support, Customer Service, Lead Nurturing
Skills: Email Communication, Google Workspace, Scheduling, Virtual Assistance, Data Entry, Communications, Administrative Support, Customer Service, Lead Nurturing
Country: USA
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