The Role:
We are looking for a proactive and organized Virtual Assistant to support our day-to-day operations. This role is vital in ensuring smooth communication with our students and efficient management of our administrative tasks.
Key Responsibilities:
Answering phone calls and responding to text messages promptly.
Managing email correspondence and ensuring timely follow-ups.
Handling live chat inquiries and providing support.
Performing data entry tasks and maintaining accurate records.
Scheduling tutors and coordinating with students.
Posting USMLE questions and updates on WhatsApp groups.
Addressing sales disputes and resolving customer concerns effectively.
Assisting in other administrative tasks as required.
Requirements:
Excellent communication skills in English.
Strong organizational and multitasking abilities.
Proficiency in handling phone calls, emails, and live chat.
Experience in data entry and administrative support.
Familiarity with WhatsApp and other communication tools.
Ability to handle customer inquiries and disputes professionally.
Experience in an educational or online course environment is a plus.
What We Offer:
A supportive and collaborative remote work environment.
Opportunities for growth and learning in the online education sector.
Flexible working hours (to be discussed).
How to Apply:
Complete this application and submit it via this link
(link removed)
Please submit your resume along with a cover letter explaining why you are a good fit for this role. Include any relevant experience in virtual assistance, customer service, or administrative support.
Join Our Team!
This is an excellent opportunity for someone looking to contribute to the educational journey of medical and nursing students worldwide. We value dedication, efficiency, and a positive attitude in our team members. If you are ready to make a significant impact, we would love to hear from you!
Hourly Range: $4.00-$5.00
Posted On: April 08, 2024 17:49 UTC
Category: General Virtual Assistance
Skills:Scheduling, Data Entry, Email Communication, Personal Administration, Administrative Support, Communications, Phone Support, Live Chat Software
Skills: Scheduling, Data Entry, Email Communication, Personal Administration, Administrative Support, Communications, Phone Support, Live Chat Software
Country: United States
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