Sales Customer Service & Social Media Marketing Specialist – Upwork


Job Responsibilities:

1. Sales Customer Service:
   – Handle customer inquiries and provide exceptional customer service.
   – Assist customers with their purchase decisions and provide product information.
   – Resolve customer issues and complaints in a professional manner.
   – Maintain customer records and manage communication through our CRM system.

2. Social Media Marketing:
   – Develop and implement social media strategies to increase brand awareness and engagement.
   – Manage and grow our presence on Facebook, Instagram, TikTok, Pinterest, and YouTube.
   – Create and schedule content across social media platforms.
   – Monitor social media channels for feedback, comments, and questions, and respond promptly.

3. Administrative Support:
   – Perform general administrative tasks to support the team.
   – Organize and maintain files and records.
   – Assist with project coordination and follow-ups.
   – Utilize tools like Slack, Zoho, and Softr for efficient workflow management.

Requirements:
– Knowledge and Experience:
   – Proficient in Facebook & Facebook Marketplace, Instagram, TikTok, Pinterest, YouTube, Slack, Zoho, and Softr.
   – Preferred: Customer service experience, especially in a sales role.

– Skills:
   – Excellent communication and interpersonal skills.
   – Strong organizational and multitasking abilities.
   – Creative mindset with the ability to generate engaging content.
   – Ability to work independently and as part of a team.

Hourly Range: $3.00-$10.00

Posted On: July 04, 2024 05:57 UTC
Category: General Virtual Assistance
Skills:Social Media Marketing, Facebook, Marketing Strategy, Lead Generation, Social Media Management, Instagram, Customer Service, Sales

Skills: Social Media Marketing, Facebook, Marketing Strategy, Lead Generation, Social Media Management, Instagram, Customer Service, Sales
Country: United States

click to apply

Discover more from Top Freelancing Tips

Subscribe now to keep reading and get access to the full archive.

Continue reading